How to Claim Your AirTranquil Purchase Through Insurance

 

If you've recently invested in your sleep health with AirTranquil, you may be eligible for reimbursement from your insurance provider. While we do not bill insurance companies directly, we want to make the "out-of-network" claim process as painless as possible.

 

Follow this step-by-step guide to submit your paperwork and get your money back.

 

Step 1: Secure Your Out-of-Network Claim Form

 

Most major insurers require a specific form for out-of-network medical equipment claims. You can usually find these on your provider's member portal.

 

Quick Links & Addresses for Major Providers:

 

   
• Anthem: (Regional addresses vary; check your member portal or the back of your ID card).
   
• United Healthcare: PO Box 5230, Kingston, NY 12402-5230.
   
• Cigna: Attn: Claims Service Dept, PO Box 46270, Eden Prairie, MN 55344.
   
• Aetna & Humana: Typically require mailing to the specific address listed on the back of your insurance ID card.
 

 

Step 2: Fill Out the Details

 

Accuracy is the key to avoiding delays. You will need to provide your personal information alongside our provider details:

                                                                                                                           

Field	Required Information
Provider Name	AirTranquil LLC
Provider Tax ID	39-3707251
Provider Address	3807 Sierra Hwy, 6-4412, Acton, CA 93510-1131
Place of Service	"Home" or Code 12
Diagnosis Code	G47.33 (Obstructive Sleep Apnea) or G47.31 (Central Sleep Apnea)

 

Tip: When listing your items, break them down individually. If you bought a "Mask Bundle," list the mask and the headgear as separate line items to match the HCPCS codes below.

 

Step 3: Use the Correct HCPCS Codes

 

Insurance companies use specific alphanumeric codes to identify medical equipment. Match the items on your AirTranquil invoice to these codes:

 

Machines & Humidifiers

 

   
• E0601: CPAP or Auto-CPAP (APAP) Machine
   
• E0470: Bi-Level/Bi-PAP (Without backup rate)
   
• E0471: Respiratory assist device, Bi-Level pressure (Bi-PAP) capability, (With backup rate)
   
• E0562: Heated Humidifier
 

 

Masks & Interfaces

 

   
• A7030: Full Face Mask
   
• A7034: Nasal Mask or Nasal Pillows
   
• A4604: Heated Tubing (Integrated element)
 

 

Replacement Supplies

 

   
• A7032: Replacement Cushion (Nasal or Full Face)
   
• A7033: Replacement Pillows for Nasal Mask
   
• A7035: Headgear
   
• A7036: Chinstrap used with positive airway pressure device
   
• A7037: Standard Tubing
   
• A7038: Disposable Filters
   
• A7039: Filter, non-disposable (reusable), used with positive airway pressure device
   
• A7046: Water chamber for humidifier
   
• E1399: Miscellaneous Durable Medical Equipment Items, Components and Accessories
 

 

Step 4: Final Review and Submission

 

Before you seal the envelope, double-check your work. Missing signatures or a missing invoice are the most common reasons for claim rejection.

 

   
1. Attach Your Invoice: You must include the original AirTranquil receipt showing you paid in full.
   
2. Sign and Date: Ensure all member signatures are complete.
   
3. Keep a Copy: Always snap a photo or make a photocopy of your completed claim form and invoice for your personal records.
   
4. Most Forms will have the address on the form, or you can usually find it on the back of your membership card.
 

 

Need a hand with a specific code?

 

If you aren't sure which diagnosis or procedure code applies to your specific order, our support team is here to help. Reach out to us at info@airtranquil.com.